Before the Conference Call
When you prepare for your conference call, you have many options in your online customer area. If this is your first conference, it is important that you complete your conference options as needed. It is also important to continuously update your conference options, so they are suitable for your next conference call.
Save link on your desktop
– You can create a link to your desktop, which makes it easier for you to access your online customer area. On the ‘My Page’ under ‘Tools’ in the left column, press ‘Save link on your desktop’.
Invite your participants by sms, email or calendar
You can do this directly through your online customer area. You can also download our Outlook Plugin, where you can send meeting invitations via Outlook, which automatically contains relevant information for your conference attendees, e.g. participant code and phone number (s) relevant for participating in the meeting. On the My Page you can choose how you want to invite your participants. During the ‘Invite participants’ you can choose SMS, email or calendar. If you want to invite your participants through Outlook, you can download our Outlook Plugin under “Download”‘.
Meeting Announcements by participant arrival / departure, you can choose to e.g.:
– Play a tone when the participants arrive or leave the conference.
– Participant’s name is announced when the participant arrives or leaves the meeting. The name is recorded by the participant upon entry.
– Silent arrival and departure. This may be particularly beneficial for meetings with many participants. Find ‘Conference Options’ under ‘My account’ at the top right corner of the customer area.
Do you need online presentation related to your conference call?
You can download our screen sharing program “Glance” in your online customer area under “Download”. Here you will also find the userguide. If you can not find Glance under ‘Tools’ on ‘My Page’ in the customer area, you will have to contact our customer service, as Glance might not be enabled on your account. Contact our Customer Service at (+45) 70301011 or firstname.lastname@example.org and we’ll make sure that the screen sharing program is activated as soon as possible.
If you as the host has international participants, you can find the international numbers on your online customer area. If you use our outlook plugin for convening meetings, your selected numbers can be automatically included in the meeting request.